bdtk2 Terms and Conditions

To open an account and use services on bdtk2, you must meet the following eligibility requirements:

• You must be at least 21 years old. Use of this platform by minors is strictly prohibited.
• You must not be a resident of any country or region where online gaming or betting is legally prohibited.
• Each person may open only one account. Operating multiple accounts will result in permanent termination of all accounts.
• All information provided at the time of registration must be accurate, complete and up to date. Providing false information may result in account termination.
• You must operate the account in your own name and for yourself; placing bets on behalf of a third party is prohibited.

Identity Verification (KYC)

bdtk2 reserves the right to verify your identity, age and payment method at any time. A National ID (NID), passport or other government-approved documents may be requested for verification. Failure to provide the required documents within the specified timeframe may result in temporary or permanent suspension of the account.

The terms relating to financial transactions on bdtk2 are detailed below. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

Deposit Rules

• Minimum deposit amount: ৳200 (the same for each method).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits must be made only from a payment account registered in your own name.
• Deposits made through a third party are strictly prohibited and such transactions will be cancelled.
• Processing times specific to each deposit method may apply.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Your account must be fully verified (KYC) before making a withdrawal request.
• Withdrawals can only be made to the same payment method used for the deposit.
• To withdraw bonus funds, the required wagering conditions on the total of the original deposit and bonus must be met.
• In the case of suspicious transactions, bdtk2 reserves the right to put withdrawals on hold and request further information.

All gaming and betting activities on bdtk2 are governed by the following general rules:

General Gaming Rules

• The outcome of all games is determined through a Random Number Generator (RNG) or live dealer system, which ensures fair play.
• If a technical fault occurs during a game, bdtk2 reserves the right to cancel that round and refund the bet.
• If a game is interrupted due to a network disconnection, the result will be determined according to the server log.
• In the event of a dispute over a game result, bdtk2's server log will be considered the final evidence.

Sports Betting

• If conditions change after a betting market opens, the new conditions will apply only to new bets.
• If any event is postponed or cancelled, bdtk2 will settle bets in accordance with its own rules.
• If you become aware of any information relating to match manipulation or spot-fixing, please notify us immediately.

Fair Play Guarantee

bdtk2 is committed to ensuring fair play across all its gaming and betting services. Our platform uses SSL encryption and advanced security technology to protect your information and funds.

The privacy and protection of your personal information is of great importance to bdtk2. Full details of how we collect, use and store your information can be found on our Privacy Policy page.

Purpose of Data Collection

We use the information you provide for the following purposes:

• For creating and managing your account.
• For identity and age verification.
• For processing financial transactions.
• For providing customer service.
• For informing you about relevant offers and promotions.
• For preventing fraud and money laundering.

Data protection

bdtk2 uses industry-leading SSL (Secure Socket Layer) encryption technology to protect your information. We do not sell or transfer your personal information to third parties, however information may be provided to the relevant authorities when required by law.

bdtk2 will have no liability in the following circumstances:

• Loss caused by internet disconnection, power outage or technical problems with your device.
• Access to your account or data leaks caused by an unauthorised third party.
• Any loss resulting from your violation of these terms.
• Financial loss based on game outcomes — gaming is inherently risky.
• Delayed transactions or account issues due to the provision of incorrect information.
• Force majeure — natural disasters, cyber attacks, war and similar circumstances.

Service Availability

bdtk2 strives to ensure 24/7 service, however the service may occasionally be temporarily unavailable due to maintenance, upgrades, or other technical reasons. In such situations, bdtk2 will make every effort to restore the service as quickly as possible.

If you have a complaint or dispute, please follow the process outlined below:

Step One — Contact Support

First, submit your complaint through our 24/7 live chat support or by email. Our support team provides assistance in Bengali and will attempt to resolve your issue as quickly as possible.

Formal Complaint

If the matter is not resolved through discussion with the support team, you may file a formal complaint. A formal complaint review may take up to 30 business days.

Server Logs

In the event of a dispute regarding game results or transactions, bdtk2's server logs will be considered the definitive evidence. These logs cannot be tampered with during verification.